Lurkers Needed. Apply within. Have you ever seen an ad like that? No one invites lurkers to a job interview, to a party, or to a blog. Most bloggers want you to participate, to take something away certainly, and to give something back. Read the rest of this entry »
SIGG Switzerland had been selling its aluminum water and fuel bottles to the US outdoor market for years at an average price of $20-$24, about twice as much as the closest competitor’s. The company counted on the Swiss reputation for quality to drive sales. But sales were flat, apparently because SIGG underestimated the level of price sensitivity among US consumers and didn’t give them a compelling reason to spend extra for its products. Moreover, by relying on a local distributor to sell its product, SIGG had little control over the sales and marketing process.
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Softrax Corp. is the developer of enterprise revenue management and billing software designed to automate a company’s entire revenue cycle, including revenue recognition, reporting, and forecasting, as well as complex billing and contract renewals. Effective as these solutions may be, they also tend to be pricey, and therefore not an easy sell. Read the rest of this entry »
Businesses want to operate as efficiently as possible, using modern technology and updated email programs to communicate with their customers. But the manufacturing sector is more basic than most, and many of its customers aren’t high tech—some don’t even have Internet access. Fabcon, a Minnesota builder of precast wall panels, struggled with marrying its desire for high-tech operational efficiency and its need to service customers in the method that they preferred. Read the rest of this entry »
Landing pages have become the Omega-3’s of Web marketing: If you’re not using them and optimizing them ad infinitum, you’re squandering your online ad dollars. Or so the landing page optimization crowd would have you believe. Read the rest of this entry »
In today’s competitive market, ensuring website content is up to date could mean the difference between maintaining loyal customers and losing a sale. Content management systems provide the perfect solution. Dave Howell reports Read the rest of this entry »
An effective online content strategy, artfully executed, drives action. Organizations that use online content well have a clearly defined goal—to sell products, generate leads, or get people to join a community, vote, or donate money—and they deploy a content strategy that directly contributes to reaching that goal. Read the rest of this entry »
In 1994, Philips launched “EarthLight,” an energy-efficient compact fluorescent light (CFL) bulb with a clumsy shape that was incompatible with most conventional lamps; it had a confusing package—and a $15 price tag compared with 75 cents for the incandescent bulbs. Sales languished. Read the rest of this entry »
Marketers spend a lot of time and money creating messaging, tools, and training for salespeople. Unlike lead-generation campaigns and demand-management programs, where you can track impact on suspect, prospect, and customer activity, our “sales support” investments are much harder to measure. Read the rest of this entry »
Customer references have always been key ingredient in successful selling and marketing. Nothing differentiates you from the competition as effectively as strong customer references, and nothing but first-hand experience provides better evidence of your claims about what your company delivers.
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